Welcome to the Interpreting Services Intranet site at UCSF Medical Center and UCSF Benioff Children’s Hospital. Our mission as cultural brokers and Interpreters, is to provide high quality and timely delivery of language services and communications to our Non-English (LEP) speaking patients, families, providers, and staff members.
We provide the following services:
- On-Site In-person Interpretations
- Remote Video Medical and Telephonic Interpretations (24/7)
- Document Translations
- Bi-Lingual Proficiency Certification Program (Providers and Clinical Staff)
For any language service assistance need, please contact our Dispatch office at (415) 353-2690.
Should you encounter a service issue, please contact the Interpreting Service Manager at (415) 443-3337 for service recovery and resolution. You may also send an email to our dedicated service recovery email.
Our newly renovated Interpreting Service website will be launched on the Care Links page later this year. In the interim, please visit our website on the Ambulatory Services Administration website for additional information about our service deliverables.